BetterReply Privacy Policy

Effective Date: April 23, 2026

1. Introduction

BetterReply (referred to as "the Extension", "we", "us", or "our") is a browser extension designed to help users on social platforms such as Reddit. It uses AI to translate and polish user input from their native language into a natural, fluent English reply. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Extension.

2. Information Collection and Use

We follow the principle of minimal data collection and only collect information necessary to provide our service.

2.1 No Collection of Personal Information

We do not collect any personally identifiable information, including but not limited to your name, email address, IP address, geolocation, browsing history, or social media profile information.

2.2 Usage Data (Analytics)

To continuously improve the stability and user experience of the Extension, we may use analytics tools such as Google Analytics 4 to collect anonymous usage statistics, for example:

  • Extension launch events
  • Frequency of feature usage (e.g., number of translation requests)
  • Extension version information

These statistics do not contain your personal information or any content you input or generate. All analytics data is collected anonymously and used solely for product optimization.

2.3 User Content Processing

The core function of the Extension is to take your native language input from a text box and translate/polish it into an English reply. Your input content is processed through a third‑party AI service (see Section 4). After processing, the resulting content is not stored on any of our servers. Temporary data related to each translation request is cleared immediately after completion.

2.4 Reading Current Page Content

To provide contextually accurate reply suggestions, the Extension needs to read the content of the current page (i.e., the Reddit post or comment). This content is processed only locally in your browser to provide context for the AI. It is not collected or stored on any external server.

3. Extension Permissions

To ensure the Extension works properly, we require the following permissions. Each permission corresponds to a specific function:

PermissionPurpose
activeTabRead the current page content (e.g., posts and comments) only when you actively open a Reddit page and trigger the Extension. Used temporarily only while the current tab is active
storageStore your preferences (e.g., selected AI model, language options). All data is saved locally on your device
host_permissions (https://*.reddit.com/*)Restrict the Extension to run only on Reddit domains, used to identify and operate reply input boxes
scriptingDynamically inject UI elements (e.g., reply input box and loading indicator) into Reddit pages, and populate the polished content back into the input box

We do not request any permissions beyond what is necessary for the functionality, nor do we access or collect your data outside the scope of these permissions.

4. Third‑Party Services

4.1 AI Service Provider

The Extension uses a third‑party AI service API (e.g., OpenAI API or other compatible LLM APIs) to process your translation and polishing requests. When you use the core feature of the Extension, the following information is sent to the third‑party AI service:

  • Your input native language text
  • Context of the current post and the Reddit subreddit
  • Target reply language (English or relevant language)

The third‑party AI service provider receives only the text necessary to fulfill the translation request and processes that data in accordance with its own privacy policy. When selecting an AI service provider, we prioritize those whose data processing complies with industry privacy standards. The third‑party AI service provider may retain your input data according to its terms of service, and such data may be used for service improvement or model training. However, we do not process your data for that purpose, nor do we share any personally identifiable information with the third‑party AI service provider.

4.2 Our Servers

The Extension does not include any dedicated servers operated by us for user data storage. All data processing occurs directly between your browser and the third‑party AI service.

4.3 Third‑Party Links

The Extension may contain links to other websites (e.g., Reddit’s official site). The privacy policies of those websites are independent of this policy. We recommend that you review their respective privacy policies when you visit them.

5. Data Security and Transmission

5.1 Transmission Security

All communications with the third‑party AI service are encrypted via HTTPS/TLS, ensuring that data cannot be intercepted or tampered with during transmission.

5.2 Local Storage

User preferences are stored locally on your device via Chrome’s storage API. We do not upload this information to any server.

6. Data Sharing and Disclosure

6.1 No Sale of User Data

We do not sell, rent, trade, or transfer any of your data to any third party.

6.2 Disclosure Required by Law

We may disclose your information only if: (1) required by law, regulation, or court order; or (2) necessary to protect our legal rights or respond to legal proceedings.

7. Your Rights and Control

7.1 Data Access and Deletion

Because we only collect locally stored preferences and anonymous usage analytics, you can manage or delete your data in the following ways:

  • Clear preferences: Uninstall the Extension or clear the Extension’s storage data from the Chrome extension management page
  • Request data: We do not store any personally identifiable information
  • Stop data collection: You can block analytics data collection for all extensions via your Chrome browser settings

7.2 Opt‑Out

If you do not want us to collect anonymous usage statistics, you may uninstall the Extension at any time. In addition, you can express your choice by contacting us via the information provided in Section 14.

8. Children’s Privacy

The Extension is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with information, please contact us using the information in Section 14, and we will take steps to delete such data.

9. Data Retention

We do not retain your input content or reply content. All text is used only to fulfill the current translation request and is not stored after processing. Anonymous usage statistics (e.g., extension launch counts) will be retained in accordance with the data retention policy of the analytics provider.

10. International Data Transfers

The third‑party AI service provider (e.g., OpenAI) used by the Extension may have servers located outside your country or region. When you use the Extension, your data may be transferred to and stored in jurisdictions where those providers operate. Data transfers will be protected in accordance with applicable data protection laws (e.g., EU GDPR or US Standard Contractual Clauses).

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be notified to you by:

  • Indicating in the update notes on the Chrome Web Store
  • Updating the “Effective Date” at the top of this page

We encourage you to review this Privacy Policy periodically for the latest information.

12. Compliance Statement

The Extension complies with the following legal requirements:

  • Chrome Web Store Developer Program Policies
  • EU General Data Protection Regulation (GDPR) – applicable to users located in the EU
  • California Consumer Privacy Act (CCPA) – applicable to California residents

If you are located in a region with additional privacy rights (e.g., the EU or California), please refer to the respective laws for details on your specific rights.

13. How to Get Help or Raise Privacy Concerns

If you have any questions, concerns, or wish to report a potential privacy issue regarding this Privacy Policy, you can contact us at the following email address:

ransixi@gmail.com

We will respond to your request within 15 business days.